DCANTER is an enterprising and technology-driven wine company that delivers a curated wine experience, and only we personalize wine services to meet your lifestyle. We are the go-to resource for busy, curious adventurers who are interested and engaged in learning about wine and love to share in the enjoyment of wine with others. We specialize in a global selection of artisanal wines from small-batch and family-run wineries. Our wine selections are available in-store, online, and through our personalized wine shopping service called Concierge, where clients get a personal wine expert who'll handpick wines based on their taste and budget. We're looking for dynamic, enthusiastic, diligent, and curious individuals to join our team.
To apply, please complete the application: https://forms.gle/7kZ1aNLAyuZk8nhN9
The Gig
The delivery associate is a critical member of the DCanter team. You'll delight our customers by delivering delicious wines straight to their door -- efficiently, safely, and with a smile. For many of our customers who haven't stepped foot in the shop, you're the face representing DCanter. Contact-less deliveries take place on weekday afternoons (2:00-5:00 PM) weeknight evenings (6:00-9:00 PM), and Saturday mornings (9:00 AM - 12:00 PM). The pay is $18/hour plus mileage reimbursement, and you may also receive tips that go directly to you via Venmo. Your schedule will be very consistent each week. We prefer applicants who have their own vehicles. In between delivery routes, you may assist with receiving inventory and restocking shelves with all the wine goodies. If you love interacting with people, enjoy driving and learning about the city, don't mind sitting in traffic every now and then, and want to learn more about wine, this job is for you!
What You'll Do
- Consistently show up on time.
- Demonstrate friendly, customer-focused service at all times.
- Efficiently follow the route and time schedule.
- Load, unload, prepare, inspect, and operate a vehicle.
- Effectively follow delivery processes as outlined.
- Ability to troubleshoot delivery issues and think critically on your feet.
- Check customer identification and capture/confirm adult signature in line with company policy.
- Inform on new products and services.
- Effectively handle customer complaints/issues.
- Complete logs and reports as necessary.
- Follow traffic regulations and safety standards.
- Assist with cellar organization and re-stocking.
- Work productively within a team.
- Ability to work evenings and weekends.
- Other activities as assigned.
Essential Qualifications
- High school diploma or equivalency.
- Clean driving record.
- Customer-focused and strong customer service skills.
- Ability to operate Apple products and Microsoft Office software.
- Experience with wine deliveries preferred.
- At least 21 years of age.
- Completed Covid-19 vaccination.
Physical Demands
- Repeatedly lift, carry, and move packages weighing up to 40 pounds.
- Must be able to operate and licensed to operate a motor vehicle.
- Must be able to exert well-paced and frequent mobility for periods of up to 4 hours or as needed.
- May frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
- Must be able to work in both warm and cool environments.
Company Policy and Procedure Compliance
- Follow all company policies and procedures as well as all local, state, and federal laws concerning employment to include, but not limited to, I-9 information, EEOC, Civil Rights, and ADA.
- The company does not tolerate sexual or other unlawful discriminatory actions, gestures, harassment, or statements. Any of these behaviors are subject to personnel action up to and including immediate termination and are to be reported to management.
- Maintain confidentiality of company records and information at all.
- Maintain a professional image.
What You Get
- $18/hour starting pay + mileage reimbursement
- Employee discounts on products.
- Be on the ground floor of a growing company with opportunities to expand roles and responsibilities.
- Gain exposure to developing wine knowledge.