DCANTER blends hospitality and technology to make the wine-buying experience more personalized, convenient, and fun! We offer our customers with a sense of discovery and excitement, featuring organic, biodynamic and sustainable wines from small, family producers from around the world. We are the go-to resource for busy, curious adventurers who are interested and engaged in learning about wine and love to share in the enjoyment of wine with others. Our wine selections are available in-store, online, and through our personalized wine shopping service called Concierge, where clients get a personal wine expert who'll handpick wines based on their taste and budget. We're looking for dynamic, enthusiastic, diligent, and curious individuals to join our team. Please take the time to learn more about us and our core values.
To apply, please complete the application: https://forms.gle/7kZ1aNLAyuZk8nhN9
The Gig
You’ll love welcoming customers at DCANTER with a friendly smile and helping them find delicious wines for the occasion--whether they’re celebrating something special or simply wanting to relax and enjoy wine at home. You’ll process sales transactions with attention to detail and ensure that inventory is properly received, stocked, and accurately accounted for. You’ll help guide customers’ experience with DCANTER’s selections and services with enthusiasm and in an approachable manner. You’ll assist with wine tastings and special events and have a deep curiosity and thirst to expand your own wine knowledge. This is a great opportunity for someone who has had a little exposure to the wine industry and is seeking to take the leap and establish a career with a growing company.
What You’ll Do
- Assist customers with fine wine selections with knowledge and enthusiasm
- Process sales transactions using point of sale software and e-commerce system with great attention to detail
- Keep displays consistently stocked with inventory and properly account for inventory, including when receiving inventory deliveries
- Research and write tasting notes for wine products
- Maintain product selections on DCANTER’s website and point of sale
- Pour tastings of wine and provide customer education on products at in-store and offsite events
- Support Concierge by DCANTER as needed with order preparation and fulfillment
- Run deliveries as needed and effectively follow delivery processes
- Assist with store cleaning and maintain the orderly appearance of the store
- Properly conduct opening and closing procedures when on the schedule to do so
- Obtain an ABC Manager’s license when requested
- Work productively within a team
- Must have the ability to work evenings and both weekend days
- Other activities as assigned
Knowledge and Skills
- Bachelor’s Degree preferred
- Certification from Wine & Spirits Education Trust, Society of Wine Educators, or sommelier training preferred
- 2 years of retail experience preferred
- Customer-focused
- Demonstrated passion for fine wine and wine education
- Demonstrated knowledge and use of Apple products including iMAC, MAC laptops, iPhone, and iPad
- Demonstrated knowledge and use of browsers such as Chrome and Firefox
- At least 21 years of age
Physical Demands
- Lift, carry, and move inventory weighing up to 40 pounds
- Make frequent trips up and down stairs
- Remain on feet for extended periods of time
- Must be able to operate and licensed to operate a motor vehicle.
- Must be able to exert well-paced and frequent mobility for periods of up to 4 hours or as needed.
- May frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
- Must be able to work in both warm and cool environments.
Company Policy and Procedure Compliance
- Follow all company policies and procedures as well as all local, state, and federal laws concerning employment to include, but not limited to, I-9 information, EEOC, Civil Rights, and ADA.
- The company does not tolerate sexually other unlawfully discriminatory actions, gestures, harassment, or statements. Any of these behaviors are subject to personnel action up to and including immediate termination and are to be reported to management immediately.
- Maintain confidentiality of company records and information at all times.
- Maintain a professional image.
What You Get
- Be on the ground floor of a growing company with opportunities to expand role and responsibilities
- Develop wine expertise and learn about what it takes to succeed in the wine business
- Competitive compensation commensurate with experience ($20-$25/hr)
- Deep employee discounts on products
- Health insurance
- 401K with employer match
- Paid time off
- Monetary assistance for pursuing a wine certification
Right to Change Job Description
DCANTER is a growing company, and as we grow and needs change, this job description may change as well. Upper management at DCANTER reserves the right to change any aspect of this job description. The employee will be notified of any changes or additions.